
State Farm® Insurance Agent Beth Chaffee
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
michelle perez
August 29, 2025
"I, would like to say I enjoy the great customer service especially from Jose!"
Kristina Lavalette
August 26, 2025
"Love the service I receive when I call. Have been with Beth for about 30 years. 5 out of 5."
"Thank you for your business and loyalty through my career, I so appreciate you and your family. You and your family are the BEST! "
diane paladino
August 22, 2025
"Jennifer & Jose went above & beyond to help me. Highly recommend."
"Diane, we APPRECIATE you and your father! THANK YOU for your business and have a FABULOUS weekend! "
Kate Brophy McGee
August 20, 2025
"Beth has been our Insurance Agent for all our policies for decades, and we cannot say enough about her and her staff's accessibility, professionalism and helpfulness. This relationship has grown to include our grown children and their insurance needs. When you need help with insurance, nothing beats calling and talking to a real person, and that is what you get with Beth!"
"Kate, THANK YOU for entrusting us with you and your family's needs for all of these years. We APPRECIATE you Please let us know if you need anything and have a great rest of your day!"
Heidi Uotila Long
August 19, 2025
"Excellent service"
"Welcome to Arizona Heidi and thank you for your kind review. We look forward to working with you in the future. Please let us know if you need anything or have any questions. "
Alva Marsh
August 19, 2025
"I am very pleased with the fast friendly service I always receive when I call in . Doesn't matter what the reason is , for information or to file a claim. The staff goes way beyond the required information necessary to make sure my needs are taken care of. I do recommend Beth Chaff's State Farm agency to my family and friends. They are the best. Shane and Jose are the two I work with the most. They are super so well informed on every item of your policy. They are the friendliest people I have ever had the please to work with. Keep it up guys. Beth is pretty awsome herself."
"Alva, we APPRECIATE you, we are grateful we have gotten to work with you over the past years. THANK YOU for your business and have a fabulous day! "
Kevin Nguyen
August 12, 2025
"Beth and her team especially Jose, are excellent, especially when I might've been annoying asking for quotes on tons of different vehicles. They provided me with all the stuff I asked for and needed. Responded quickly and effectively and provided me with quotes whenever I was car shopping. 5 star team!"
"Kevin, we APPRECIATE you! Thank you for your kind review. Good luck with your car shopping, we are excited to see what you end up getting. Have a great day! "
Yolanda Valencia
June 23, 2025
"Jose provides us with exceptional customer service every time."
"Yolanda, we APPRECIATE you! Thank you for your review, my team and I are available to assist you if you need anything. Have a FABULOUS day!"
Yi Ju Chen
June 17, 2025
"Great service with timely communication. A good agent that you would like to have as your insurance agency."
"Thank you for your kind review, we so APPRECIATE you and your business! "
Pamela Griffin
June 3, 2025
"Everyone at this agency that I have dealt with to transfer from old state to here has been wonderful! They came recommended by my last agent and she was so right! Jose is very nice as was the young lady I spoke with this morning. We got everything switched and now I'm a card carrying driver in Arizona! Thank you so much!!"
"Welcome to Arizona! We are appreciative of your kind review and look forward to working with you in the future! Thank you for choosing our agency! "
Zoe Zhang
May 21, 2025
"Office staff is always helpful and easy to work with. Very knowledgeable and quick to salve my problem."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We so APPRECIATE you, have a FABULOUS day!"
Kathryn Miller
February 26, 2025
"I can't say enough great things about my experience with Beth Chaffee and Jennifer Bentley and their team at State Farm! From the moment I reached out, they were incredibly responsive and had a quote for me in no time. Not only was the process quick and hassle-free, but they also managed to save me a significant amount of money while ensuring I had the right coverage. Their professionalism, efficiency, and dedication to customer service truly set them apart. If you're looking for an insurance agency that puts your needs first, I highly recommend Beth Chaffee—they make the entire process smooth and stress-free!"
"Kathryn, THANK YOU for your five star review and your kind comments. We APPRECIATE you, please let us know if you need anything , have a fabulous day!"
Cory Olson
February 10, 2025
"Awesome customer service. Willing to go the extra mile to ensure I understood all the information."
"Cory, thank you for being a long time loyal customer, we APPRECIATE you! Have a fabulous weekend!"
Frances Wells
January 29, 2025
"Been with State Farm for years but now they don’t even want to cover the rental car cost-we pay extra for! And they were so rude on the phone. Tried to talk with manager and they refused to let me. They are getting worse about dealing with people they don’t know how to be polite and answer your questions"
"Frances we spoke and you didn't submit this review, you currently don't have an insurance claim, we are both concerned that you have been hacked. I appreciate your business for all of these years and am glad that when we spoke you mentioned that you have been very happy with our service over the past several years. Again, thank you for your business. "
Carlos Rosario
January 23, 2025
"I went thru the wringer today with a few messy glass companies. I didn’t know what to do so I called my State Farm agent and was lucky enough to have Jennifer help me on my next steps to resolve my issue. She went the extra mile and helped me thru a difficult situation with lots of info and resources. I was extremely upset at the time and her calm and professional tone called me down to help me think more clearly. She listened and heard my story in its entirety and she just understood the assignment. Jennifer was my saving grace today and she deserves to be highlighted. Thank you Jennifer!"
"We’re honored by your positive feedback! Jennifer is the best. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate you!"
J Q
December 25, 2024
"I have been with State Farm for almost 20 yrs. They have always responded quickly and with care. I give this agency 12 out of 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"We so APPRECIATE your kind remarks and your business over the past 20 years! Thank you and Happy New Year!"
Rob Stucker
December 19, 2024
"Extremely easy to work with"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joe Zona
December 3, 2024
"Beth was super helpful and friendly with my questions about providing me proof of insurance."
"Joe, Thank you for your kind words, we APPRECIATE you! Have a fabulous rest of your day!"
Mary Moore
November 1, 2024
"BETH CHAFFEE and STATE FARM are absolutely awful. After being a customer for probably over 12 years having insured our home and five automobiles. BETH has been benefiting off of us for the past 12 years. We make A homeowners insurance claim due to a leak in our kitchen. Which took STATE FARM about seven months to pay out for. After dozens and dozens of phone calls to BETH CHAFFEE and STATE FARM to get it finished to get paid for it to get reimbursed. It was a nightmare. People can’t control what happens to their home when accidents happen. And when you use insurance for what it’s actually for they drop you. We found better insurance through USAA anyway. And when I called back to tell her that we’re canceling our auto policy, she apologizes telling me that they had to drop us for homeowners insurance. No, you did not. You did not have to drop us. I told her that she’s not sorry and she doesn’t care, and then she hangs up on me. Not even confirming with me with a cancellation number or anything. That’s just goes to show how little BETH CHAFFEE and STATE FARM cares about people. They just care about money. STATE FARM and BETH do not care about you. All these positive reviews on here are probably fake. The whole Insurance industry is a scam. They don’t wanna help you, especially STATE FARM and BETH CHAFFEE. Don’t make a claim because she won’t answer your calls or call you back. We left dozens of messages for her or anyone in her office and she would never call us back when we had our homeowners insurance claim. Living without a kitchen no sink no stove. They did not care we lived that way for over six months. STATE FARM is awful and so is BETH CHAFFEE."
Rob
May 10, 2023
"Jenny just helped me lower my auto policy by a couple hundred a year, really friendly service and she speaks plain English. I appreciated the personal service!"
"Thank you, Rob for your 5 star review! We APPRECIATE you!"
John McCaffrey
November 30, 2022
"Had an issue renewing my car registration. Called Shane. She immediately contacted ADOT for guidance. Within minutes she called me back with a solution. Outstanding service -Highly responsive and solution oriented ! Thanks for your help…."
"John, we appreciate your review and your kind words for Shane. Thank you for your business, we appreciate you! Have a wonderful holiday season!"
Jonathan Coyle
November 9, 2022
"I've been a customer of Beth's for about 10 years and I've always been taken care of. Most recently I've been dealing with one her agents Lester and he has made my current claim I'm dealing with a straightforward process. To anyone calling into her office I recommend asking for him, he will definitely take care of you."
"Jonathon, thank you for your kind words! We have appreciated doing business with you and your family for over 20 years! THANK YOU!"
Mary McDaniel
November 3, 2022
"I’ve been a customer of this office for many years now, I have always had great service. I would like to note that Lester is extremely helpful, knowledgeable and personable. Thank you!!"
"Mary, we APPRECIATE your business! THANK YOU! "
Brynn Berger
November 4, 2021
"I never cease to be amazed with the quality of work that Beth and her office staff like Jennifer produce for me and my family. My parents used her office and when I became an adult legally I just kept her because it was initially easier. There is a reason that through all the moves across AZ and almost always living 45 mins to and hour away from her office, that I continue to have her be my agent. She never makes things inconvenient, in fact it's always the opposite of inconvenient. They make me feel like a human that I can trust and even assisted me with another insurance companies information when they were unable to insure my home. Beth has personally driven 45 mins to have me sign papers because she wanted it to be the easiest as possible. I could say more but honestly she has kept my business and will continue to keep it. Trustworthy, kind, hard workers at this office. I recommend this office to anyone! State Farm is lucky to have an agent like her."
Shaughna L. Vaughan
July 2, 2021
"I have been with State Farm for 55 years and this office is the epitome of excellent customer service. I will never leave State Farm and the protection they offer me. Thank you for all you do!"